Voice over IP

Voice Over Internet Protocol (VoIP) Telephony

For Internet Protocol Telephony (IPT) environments, the Uplogix SRM appliance with Advanced RMOS captures 40 specific QoS metrics that reflect the health of the IP-based telephony system. Uplogix uses standard Harvard sentences and "tone" tests to gauge IPT performance and monitors important metrics such as jitter, latency, packet loss, MOS scores, and R values.

By performing continuous active testing to measure QoS performance indicators, Uplogix enables enterprises to more quickly diagnose issues and resolve them, before they impact business operations.

Resolution for common IPT issues

Uplogix’ SLV capabilities within the advanced RMOS provides the monitoring and management capabilities required to maintain a high QoS and rapidly and effectively resolve common issues with IPT environments.  These include:

• Preventing Network Atrophy | To maintain a high level of performance, networks require constant tuning as applications are added and traffic patterns evolve.  Uplogix provides continuous monitoring, diagnosis, and proactive recovery to quickly resolve issues that impact QoS in IPT environments.
• Ensuring Excellent End-User Experience | MOS scores and R values indicate performance, but cannot capture the transient causes of poor call quality experienced by end users.  Uplogix overcomes the limitations of other solutions by actually replicating the end-user experience through the use of synthetic transactions.  By capturing QoS metrics on these transactions, the Uplogix solution can immediately alert administrators when call quality falls below an acceptable level or take action to diagnose root cause or initiate recovery policies.
• Streamlining Maintenance Tasks | IPT networks require vigilant release and upgrade management, which can be time consuming and prone to manual errors.  Uplogix enables central distribution of releases, upgrades, and patches for all devices in the IPT environment.  A unique SurgicalRollback™ feature eliminates outages due to failed configuration changes by automatically returning devices to the last known good configuration. The new configuration can be quickly tested to see if the post-change environment performs as well or better than the pre-change environment. 
• Ensuring Carriers Meet MPLS SLAs | Real-time performance measurement and reporting are critical when verifying that carriers meet stated SLAs.  Uplogix provides enterprises with the detailed reports and metrics required to hold carriers accountable.