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 Automated Problem Resolution
"Just knowing there is a problem at a remote location doesn't solve anything."Finding and fixing IT problems at remote sites remains a time-consuming, labor-intensive and expensive process. Existing management tools are good at monitoring devices and identifying problems, but lack the intelligence and local control to actively fix problems when they occur, forcing IT staff to go on-site to perform routine administration and recovery tasks. According to Nemertes Research, IT staff at large enterprises spend between 30 and 50 percent of their time troubleshooting and fixing problems at remote locations. The Uplogix Solution
Uplogix lowers the cost and complexity of remote management by diagnosing and automatically fixing common problems throughout your infrastructure. In fact, Uplogix Envoy can address and resolve 95% of the issues that commonly impact distributed networks such as configuration errors, nonresponsive devices and telecom hardware failures. Using device manufacturers’ best practices, Envoy has hundreds of built-in management procedures that enable the appliances to take action when certain conditions occur. Key Automated Problem Resolution Capabilities
Uplogix significantly reduces IT support costs and downtime by diagnosing and resolving problems at remote locations including:
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