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"We have to deliver high availability and performance no matter how remote a location is on our network."

New security and compliance requirements, such as Sarbanes-Oxley, GLBA and PCI DSS, have put unprecedented demands on IT staff within financial service organizations to ensure complete control and accountability over the IT infrastructure. IT staff needs to control who is accessing the internal network and systems, what users are doing while on it, and be able to accurately report on all user interactions and impacts in order to satisfy security and compliance auditors.

Additionally, IT staff is often overwhelmed with all of the day-to-day maintenance, configuration and recovery tasks that arise in supporting an ever-growing network of data centers, branch offices and remote locations. According to the Yankee Group, over 75% of network management resources are consumed by basic support and recovery operations. There's just too little time to focus on the important tasks like improving network and system performance and availability, or driving new IT initiatives forward. Until now.

Uplogix solutions address these unique challenges by providing Automated Remote Management – regardless of the state of the network.

Uplogix ARM appliances collocate with network devices and servers to provide local, non-stop management and control, eliminating time-consuming and expensive tech support trips to distributed locations to perform routine network maintenance and repairs. From the Uplogix Control Center administrators can centrally manage all IT devices connected to Uplogix management appliances via a simple, web-based interface.

Key Benefits and Capabilities

  • Increases System Availability by remotely automating hundreds of routine system maintenance, fault diagnosis and recovery operations, resulting in reduced mean-time-to-recover (MTTR) from outages and significantly shorter maintenance cycles. Monitors and manages the performance of critical IT systems and applications. Can proactively improve service levels by pinpointing the root cause of a service-related issue and automatically correcting it.
  • Delivers Unparalleled Security by enforcing role-based user access controls and authentication even during network outages. Emergency security patches can be scheduled and executed consistently system-wide, saving time and eliminating potential human error. The result is the elimination of security threats before they negatively impact the network.
    • Maintains and enforces AAA (Authentication, Authorization and Audit), regardless of the state of the network
    • Eliminates the need for SNMP – Uplogix appliances collect diagnostic data using the most reliable and secure method available - the console connection – enabling it to collect 10 times the device sample data compared to traditional SNMP-based monitoring tools, without their inherent performance and security risks
    • Utilizes the strongest security, encryption and authentication standards on the market (SSHv2, SHA-1 password hashing, 3DES encryption, RSA two-factor authentication)
    • Ensures that only the right users have the right access through granular, customizable user access, authorization controls, and automated session management
  • Enables Policy Compliance by monitoring, measuring and reporting on all changes made to the IT infrastructure to satisfy internal and regulatory security standards. Uplogix captures, logs and archives every keystroke, unlike SNMP-based tools that fail to capture changes during a network outage. All user access and configuration changes are captured, logged and audited even when the primary network connection is unavailable
  • Reduces Support Costs by automating routine system maintenance, configuration and recovery tasks
    • Automates standard maintenance tasks such as distributing OS upgrades and patches, modifying configuration elements, and updating/recovering passwords to reduce the operational burden on IT staff
    • Acts as a "Virtual IT Administrator" continuously monitoring, diagnosing and completing automated recovery procedures within minutes of an outage. Most problems are resolved before your end users even know about them
    • Provides a built-in safety net to quickly recover and minimize the impact of failed configuration changes