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Retail

Solutions by Industry

"My stores need a reliable, secure and robust network infrastructure that can be run from the home office."

Retail-based networks have typically been pieced together over the years and lack standardization making them complex to manage. Additionally, it’s usually cost-prohibitive to have skilled IT staff on-site at store or branch locations to maintain, troubleshoot and repair network devices and systems. To compound these challenges, new auditing requirements, such as the PCI Data Security Standard (DSS), require retailers to be prepared for an audit and to demonstrate compliance with regulatory standards for protecting both their customers’ data and internal IT infrastructure.

Trying to meet these myriad challenges leaves little time for retailer IT staffs to deliver on strategic initiatives that will enhance competitive advantage. Until now.

Uplogix Automated Remote Management solutions address these unique challenges by providing secure, automated management across the network. Uplogix ARM appliances collocate with network equipment to provide local management and control, eliminating time-consuming and expensive tech support trips to remote locations to make routine network repairs.

From the Uplogix Control Center, administrators can centrally manage all network devices and systems connected to Uplogix appliances via an easy-to-use, web-based interface.

Key Benefits and Capabilities

  • Decreases Management Complexity by reducing the number of tools and personnel needed to perform routine IT support with an intelligent, integrated remote management solution. Delivers an integrated, on-site management solution that provides: secure remote access, robust monitoring, and automated configuration, fault and service level management.
  • Reduces Support Costs by automating routine system maintenance, configuration and recovery tasks.
    • Automates standard maintenance tasks such as distributing OS upgrades and patches, modifying configuration elements, and updating/recovering passwords to reduce the operational burden on IT staff
    • Acts as a “Virtual IT Administrator” continuously monitoring, diagnosing and completing automated recovery procedures within minutes of an outage.  Most problems are resolved before your end users even know about them.
    • Provides a built-in safety net to quickly recover and minimize the impact of failed configuration changes
  • Increases System Availability by remotely automating hundreds of routine system maintenance, fault diagnosis and recovery operations, resulting in reduced mean-time-to-recover (MTTR) from outages and significantly shorter maintenance cycles. Monitors and manages the performance of critical IT systems and applications. Can proactively improve service levels by pinpointing the root cause of a service-related issue and automatically correcting it.
  • Enforces Security and Enables Compliance by providing full and complete logging, robust session management, role-based user access controls and authentication - even during network outages. Emergency security patches can be scheduled and executed consistently system-wide, saving time and eliminating potential human error. The result is the elimination of security threats before they negatively impact the network.
    • Maintains and enforces AAA (Authentication, Authorization and Audit), regardless of the state of the network
    • Eliminates the need for  SNMP – Uplogix appliances collect diagnostic data using the most reliable and secure method available - the console connection – enabling them to collect 10 times the device sample data compared to  traditional SNMP-based monitoring tools, without their inherent performance and security risks
    • Utilizes the strongest security, encryption and authentication standards on the market (SSHv2, SHA-1 password hashing, 3DES encryption, RSA two-factor authentication)
    • Ensures that only the right users have the right access through granular, customizable user access, authorization controls, and automated session management
  • Monitors, measures and reports on all changes made to the IT infrastructure to satisfy internal and regulatory security standards. All user access and configuration changes are captured, logged and audited even when the primary network connection is unavailable. Logs can be inspected in real-time for problems, and auto-corrected