Strategic IT Management

VP or Director of IT, Security & Compliance Officers

Uplogix reduces the cost, complexity and risk of managing your distributed IT infrastructure while improving IT service levels in the process.

Automate Routine Administration
Uplogix can reduce 25-50% of your remote IT support costs by automating a majority of the routine maintenance and recovery tasks of an IT admin, but faster, error-free and at a fraction of the cost—resulting in lower ongoing operational costs and increased uptime. Our solutions can find and fix problems at remote sites within minutes, often before other management tools even know there is a problem. A built-in safety net feature can quickly recover from failed changes, minimizing costly outages caused by human error.

Use Fewer Tools and People for Remote Administration
Uplogix can reduce the number of tools and personnel needed to perform IT support by delivering the first integrated, remote management solution to provide secure remote access and local, in-depth monitoring, as well as configuration, fault and service level management. Uplogix solutions act as a local, trusted IT administrator in locations that are too costly or difficult to support with onsite personnel. Across your enterprise, IT management tasks can be administered and controlled through a centralized, web-based management interface, and Uplogix solutions integrate seamlessly with existing enterprise monitoring/management systems.

Maintain Security and Compliance
Uplogix can reduce risk by ensuring that management security policies are always enforced, even during an outage. Uplogix solutions make certain that only the right users have the right access to the right systems. Our solutions don’t rely on the network to manage the network, instead they use the most reliable and most secure management channel—the console port—for constant access and connectivity. Uplogix solutions audit all user interactions with systems to aid in compliance reporting, and utilize the strongest security, encryption and authentication standards on the market to access and communicate with managed devices.

Improve Service Levels and Reduce Downtime
Finally, Uplogix helps ensure productivity and reduce downtime by improving IT service levels. Uplogix solutions monitor, measure and manage the performance of critical IT services and applications from the end-user’s perspective including TCP/IP communications, web-based transactions and IP telephony. They can proactively keep key systems and applications up and running by pinpointing the root cause of a service-related issue and automatically correcting it, reducing the mean-time-to-repair a problem and associated downtime. Uplogix protects SLAs by providing detailed reports and metrics required to hold both internal IT staff and third party service providers accountable.