Network Monitoring

"About 90% of employees today work away from their company's headquarters, on average, and 40% work at a remote location"

One of the biggest challenges in managing remote locations is ensuring the same high levels of IT service for your remote workforce as the workers at headquarters receive. Centralized IT staff has not traditionally had enough visibility and control at the network’s edge to accurately measure and manage network and application performance. Existing tools have been designed to measure performance from a central location, not the end user’s perspective. Additionally, these tools usually depend on the network and lack the automation to proactively find and fix service-related problems.

The Uplogix Solution

Uplogix Envoy

Uplogix solutions can monitor, measure and manage the performance of critical network services and applications from the end-user’s perspective. Using synthetic transactions, the optional Uplogix Management Modules regularly collect network- and application-specific performance data from each Envoy appliance.

Administrators can quickly and easily establish acceptable thresholds for all monitored services and receive alerts via email when service-level events violate these thresholds. Service-level data is also stored to facilitate trend analysis, and can be easily exported for custom reporting or integration into other management systems.

Key Service Level Management Capabilities

The Uplogix secure remote management platform provides IT staff with the visibility and control needed to accurately measure and manage application and network service levels throughout their network:

  • Improves productivity by capturing quality of service metrics from an end-user’s perspective. The Uplogix solution can immediately alert administrators when service quality falls below an acceptable level and take a predefined recovery action if desired
  • Reduces unplanned downtime by pinpointing the root cause of a service-related issue and automatically correcting it if possible using Envoy’s rules-based policy engine
  • Provides better visibility into the performance of key systems and applications by delivering service level reporting that is robust, flexible and customizable
  • Ensures high performance of many business-critical, network services and applications including TCP/IP communications, web-based transactions, and IP telephony
  • Protects SLAs by providing enterprises with the detailed reports and metrics required to hold both internal IT staff and third party service providers accountable
contact us Contact us today to discover how Uplogix secure remote management solutions can help you.

Resources

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links

Links
Management Modules
- Features
- VoIP
- HTTP & TCP/IP

Envoy Management Station (EMS)

documents

Documents
Service Level Verification Datasheet

IP Telephony Management Datasheet

Secure Remote Management Overview

EMS Datasheet

media

Media
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Deployment Scenario Whiteboard Talk

Webcast: Put your most trusted IT admin everywhere, all the time

Factoid

Service Level Verification Management Modules

The Uplogix Secure Remote Management (SRM) solution is deployed on the Envoy platform to manage distributed IT infrastructure. The optional individual management modules can be licensed separately and deployed across the Envoy network as needed.